Title: Claiming a new outcome / Joe Reifel, Peter Chiang, Mike Hales
Author: Reifel, Joe
Physical description: 3 p.
Notes: Sumario: Recent advances in technology and analytics have created a unique opportunity for insurers to achieve the win-win-win situation: lower claims costs, better loss management and improved customer experience. Improving claims handling is a key differentiator for any insurer as it grapples with a challenging environment. Aggressively targeting the 75 cents of every premium dollar spent on claims should be a priority for all insurers as they wrestle with increasing margin pressures.
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