Beyond the core : how insurers of the future can win with...

Notas: Sumario: The 28th Pacific Insurance Conference which takes place in Hong Kong 19-22 November 2017 is themed Our World from the Outside In. With enormous advances driving innovation and commerce around the world, the industry¿s mindsets should be challenged to see clearly from the outside in to maximise the future. This extract from Bain & Company¿s 2017 report Customer Behavior Loyalty in Insurance: Building connections and profits with ecosystem service reveals a significant trend: the growth of purchaser interest in ecosystem services from the policyholder¿s outside-in perspective.