Customer loyalty-oriented management through digital...

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Articles Articles Customer loyalty-oriented management through digital transformation

Collection: Articles

Title: Customer loyalty-oriented management through digital transformation

Notes: Sumario: CSC was afforded the valuable opportunity to interview Mr Yutaka Hashiramoto, Director of Saison Automobile & Fire Insurance Co Ltd, about the challenges he faces as a leader of the insurance company's system services, as well as his outlook on the company's IT strategy and the non-life insurance market. Read on for a summary of the interview.

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