Helen Levitt

Individual Ticket (includes audioguide)

• Allows to visit Helen Levitt and KBr Flama 25.
• GENERAL ADMISSION: €5 / REDUCED ADMISSION: €3 (Beneficiaries of reduced admission).
• FREE ADMISSION:
  • General Free Admission (€0): Mondays (except holidays) from 2 pm to 8 pm.
  • Free admission for eligible groups: Click here to see the groups entitled to free entry and how to obtain these tickets.
• AUDIOGUIDE: All individual ticket types include an audioguide (available only for the Helen Levitt exhibition).
• The audioguide is accessible online via a QR code available at various points in the exhibition hall. To access it, you will need a mobile device with internet access. If you do not have an active mobile internet connection, you can use the free Wi-Fi available in the exhibition hall.
• To avoid disturbing other visitors, please use the audio guide with headphones, which are not included in the ticket price. For reasons of sustainability, we recommend that visitors bring their own. In case you need to purchase them (1€), the option is offered during the online ticket purchase process. They can also be purchased at the ticket office (keeping the corresponding queue) and at the bookshop.
• IMPORTANT: The headphones provided are JACK type. Before purchasing them, make sure they are compatible with your mobile device.
• If you choose not to use headphones, please keep your cell phone close to your ear and at a low volume.

Commented Tour

• Cultural mediation is one of the most dynamic and effective instruments used by Museums to provide their visitors a better understanding of exhibitions.
• During the exhibition (at the times indicated below), our mediation team will be present in the room to offer visitors who request it a brief explanation (approx. 10-15 min.) of the most relevant artistic, historical, and other aspects of the exhibition. The commented tour will be in Spanish.
• Hours:
  • UNTIL SEPTEMBER 30: Wednesdays and Thursdays: 5pm to 8pm; Fridays and Saturdays: 12pm to 2pm and 5pm to 8pm; Sundays and public holidays: 12pm to 2pm.
  • FROM OCTOBER 1: Wednesdays and Thursdays: 4pm to 7pm; Fridays and Saturdays: 12pm to 2pm and 4pm to 7pm; Sundays and holidays: 12pm to 2pm.
• No additional cost upon ticket. Information at reception desk.

MAPFRE Clients

• MAPFRE offers to its policyholders 2 free tickets (4 if Platinum Client) for each exhibition season. To obtain courtesy tickets of MAPFRE, access the online ticket office and follow the purchase process. Tickets are discounted at the end of the purchase process: before payment, the program will request your ID and will automatically activate the free tickets that correspond to you.
• You can also get them at the ticket office in the room, presenting your ID.
• Invitations must be used in a single visit.
• Any question you have, please check these simple Instructions.
• AUDIOGUIDE: All individual ticket types include an audioguide (available only for the Helen Levitt exhibition).
• The audioguide is accessible online via a QR code available at various points in the exhibition hall. To access it, you will need a mobile device with internet access. If you do not have an active mobile internet connection, you can use the free Wi-Fi available in the exhibition hall.
• To avoid disturbing other visitors, please use the audio guide with headphones, which are not included in the ticket price. For reasons of sustainability, we recommend that visitors bring their own. In case you need to purchase them (1€), the option is offered during the online ticket purchase process. They can also be purchased at the ticket office (keeping the corresponding queue) and at the bookshop.
• IMPORTANT: The headphones provided are JACK type. Before purchasing them, make sure they are compatible with your mobile device.
• If you choose not to use headphones, please keep your cell phone close to your ear and at a low volume.

Collaborating Entities

• If you belong to any of the entities that collaborate with Fundación MAPFRE, you must obtain your reduced ticket (€1 or €3) at the ticket office in the room.

Audioguides (headphones)

• All individual ticket types include an audioguide.
• The audioguide is accessible online via a QR code available at various points in the exhibition hall. To access it, you will need a mobile device with internet access. If you do not have an active mobile internet connection, you can use the free Wi-Fi available in the exhibition hall.
• To avoid disturbing other visitors, please use the audio guide with headphones, which are not included in the ticket price. For reasons of sustainability, we recommend that visitors bring their own. In case you need to purchase them (1€), the option is offered during the online ticket purchase process. They can also be purchased at the ticket office (keeping the corresponding queue) and at the bookshop.
• IMPORTANT: The headphones provided are JACK type. Before purchasing them, make sure they are compatible with your mobile device.
• If you choose not to use headphones, please keep your cell phone close to your ear and at a low volume.

Groups

• It’s mandatory for the group to have a guide or person in charge. To request a guide from the Foundation, ask please for information and rates to: infokbr@fundacionmapfre.org
• The group must be made up of a minimum of 6 pax and a maximum of 15 pax. (guide included)
• Wednesdays: 4 pm, 5 pm, 6 pm / Thursdays: 11 am, 12 pm, 1 pm / Fridays: 11 am / 1 pm, 4 pm.
• The purchase of the ticket implies acceptance of the Rules for the visit, especially of those indicated for the “Group Visit”.