Frequently Asked Questions (FAQs)

The most common questions

The most common questions

Home > European Social Fund Plus > Call for +Rural Grants > Frequently Asked Questions (FAQs)

Check out the answers to the most frequently asked questions below. If you can’t find your answer here, you can send us your questions using the form. Remember that this is just extra info and does not replace that explained in the terms and conditions of the call.

In the coming days, we will open the registration for the question-and-answer session that Fundación MAPFRE will hold online on May 12. We will publish the information so that you can register in the What’s new section of this website.

European Social Fund Plus

What is the ESF+?

The European Social Fund Plus (ESF+) is the European Union’s (EU) main instrument for investing in people. With a total budget of almost €99.3 billion for 2021-2027 for the European Union as a whole, of which Spain has been allocated €16.3 billion, the ESF+ will continue to make an important contribution to the EU’s labor, social, education, and training policies, including structural reforms in these areas.

The Fund is also one of the cornerstones of the EU’s socio-economic recovery from the coronavirus pandemic. The pandemic has reversed gains in labor market participation, called education and health systems into question, and increased inequalities. The ESF+ will be one of the EU’s key instruments for helping Member States address these challenges.

How is the ESF+ managed?

Member States manage ESF+ financial support under shared management, where the Commission plays a supervisory role and Member States implement national programs.

Shared management requires responsibilities to be assumed at the appropriate levels: The Fund’s resources form part of the Community Budget and are implemented by the Member States. The commitment undertaken by each country involves strict compliance with the guidelines of the European Social Fund, for which an administrative organization capable of managing these resources in accordance with its own regulations is established. The European Social Fund’s investment in each country is specified in National or Regional Programs. These define the areas of action, goals, and results to be achieved with the European Social Fund Plus.

Regional Programs: regional or autonomous community-based programs dedicated to the objectives set by the autonomous communities and co-financed from their budgets or other sources of public or private funding. Nineteen regional programs have been approved for the 2021-2027 period. These programs account for 48% of the total ESF+ allocation for Spain, which amounts to a total of 16.3 billion euros.

National Programs: these are state-wide, horizontal, and thematic programs with investment in all the Autonomous Communities and Autonomous Cities. They are co-financed by the Spanish government and other public or private funding sources. Four national programs have been approved for the 2021-2027 period. The National Programs have been allocated 52% of the total ESF+ aid for Spain.

In particular, the Social Inclusion, Child Guarantee and Fight against Poverty Program has been allocated a total of 2.06 billion euros.

What is an intermediate body?

Intermediate bodies are public or private bodies, at the national or regional level, to which the Managing Authority delegates some of its management, monitoring, and control functions. The Managing Authority is the national unit responsible for managing the funds under the Ministry of Labor and Social Economy.

CALL FOR +Rural GRANTS

General information

In what language should the funding application be submitted?

The language for submitting and processing funding applications is Spanish.

Where are the terms and conditions available?

The terms and conditions of the call will be available in the ESF+ section of the Foundation’s website or by clicking on the MAPRE link https://fseplus.fundacionmapfre.org.

Is there a telephone number and/or email address for queries?

On the Fundación MAPFRE website, in the ESF+ section, there is a form available to applying entities for questions on the following topics: administrative requirements, indicators, budgets, clarification session for questions on the 2nd Call for +Rural Grants.

What does the application process involve?

To submit a funding application, organisations must use the app designed for electronic processing, which will be available in the ESF+ section of the Fundación MAPRE website https://fseplus.fundacionmapfre.org.

Once logged into the app and prior to registering the application electronically, the legal representative and contact persons must be identified. A “User Manual/Applicant’s Guide” will be made available to users to assist entities with registration, process traceability, and the storage of documentation provided during the process.

Applications are registered by completing the standard electronic forms found in the app, which must include information on the project, its budget, and the expected objectives, among other requirements found in the terms and conditions of the call.

Are there any sessions planned to clarify questions relating to the call?

Yes, a virtual session will be held on May 12 to answer questions. Prior to this, and until May 8, questions can be sent via the inquiry mailbox, selecting the following reason for inquiry: Inquiries for the Session on the 2025 Call for +Rural Grants.

Deadlines

What is the deadline for applying for grants?

The deadline for submitting applications is from April 10, 2025, at 9:00 am (when the app for managing applications goes online) until July 15, 2025, at 2:00 pm (Spanish mainland time).

When does the project selection process end?

The selection process ends when Fundación MAPFRE and the beneficiary organisations sign the document establishing the conditions of the grant (Documento que Establece las Condiciones de la Ayuda; DECA). This will take place around the end of 2025.

What is the timeframe for implementing the projects?

The general requirements for projects to be eligible for grants are set out in Article 8 of the terms and conditions of the +Rural call.

The call states that the period for carrying out the activities is a minimum of one year and a maximum of two years from the date of the award. Is there any flexibility with regard to the general implementation period?

In principle, no; the implementation period is determined in Article 8(1) of the call.

Type of actions

What type of projects can be submitted to the call?

Projects or operations aimed at implementing actions in rural areas that fall within the scope of Specific Objectives H) and K) of the ESF+ Regulation, in the field of the following measures, may be submitted to the call:

  • H.03 “Itineraries for helping vulnerable people find jobs in rural areas where there are employment-generating sectors”
  • K.02 “Projects to help dependent and vulnerable groups get social and healthcare services (general, mental, and dental), follow-up care, and home care”
  • K.03 “Actions to improve training in healthcare or social health care”

In general, but not exclusively, Annex I of the terms and conditions contains a list of examples of actions per measure.

In the case of “Measure 2.H.03 Itineraries for helping vulnerable people find jobs in rural areas where there are employment-generating sectors”, are actions that are not linked to employment-generating sectors limited? What are these employment-generating sectors?

An employment-generating sector within the framework of the European Social Fund (ESF+) refers to economic sectors or activities with a high potential for job creation. These employment-generating sectors are areas identified as strategic at the European level for promoting employment and improving job opportunities in the Eurozone, especially in contexts of economic and social transformation. Some examples of employment-generating sectors include the green economy, information and communication technology (ICT), care services for the elderly and dependent persons, and the social economy.

Measure 2.H.03 of the ESF+ Inclusion Program mentions employment-generating sectors, but does not specifically identify them. For the purposes of this call for proposals, consideration will be given to the project’s diagnostic analysis, its alignment with both the proposal’s objectives and those of the call itself, as well as any innovations included in the proposal, in order to determine whether it contributes in any way to job creation in employment-generating sectors for rural areas. In relation to the above, this characteristic will be taken into account in the selection criteria.

Can a project be submitted for the two measures and lines of objective K? The platform only allows you to select one of the two

The same project cannot be submitted for the two measures and lines of objective K.

If the project includes actions that could correspond to both measures, it may be submitted under either of the two available measures. For the purposes of monitoring indicators, only those corresponding to the selected measure should be reported.

With regard to the vulnerable groups that will ultimately benefit: 1) Can the itineraries include a combination of these groups or must they be aimed at a specific one? 2) Is it possible to include young people (over 16 years of age, of working age and looking for work) from vulnerable groups who are currently studying in the itineraries?

The variety of groups covered by the call for applications may participate in both Specific Objectives, provided that they meet the vulnerability conditions. There is nothing to prevent young people over the age of 16 who are of working age and looking for work from participating.

However, criterion 4 of the Mandatory Selection Criteria establishes that “there must be correspondence between the participants and the main target groups for each priority and Specific Objective.”

It is also important to note that the beneficiary entity must keep all necessary documentation to verify that the people participating in the project belong to the groups indicated in the proposal, as well as that they live in areas classified as rural for the purposes of the call.

What requirements must the projects meet?

The general requirements for projects to be eligible for grants are set out in Article 6 of the terms and conditions of the +Rural call.

How much funding is available for an individual project?

Each project submitted may have a minimum total cost of €350,000 and a maximum total cost of €1,500,000, in accordance with Article 6 of the terms and conditions of the +Rural call.

Eligible entities

Who can apply for the grants?

This call is mainly open to third sector organisations and, additionally, other entities including:

Social economy entities and/or companies regulated by Article 5 of Law 5/2011 on the Social Economy.

Confederations, federations, associations and unions representing social economy entities regulated by Article 7 of Law 5/2011 on the Social Economy that have legal personality.

Groups of third sector entities and/or social economy enterprises indicated in the previous sections which, despite not having their own legal personality (as a group), are responsible for initiating or initiating and executing projects that are eligible under this call, provided that all the requirements set out in the terms and conditions are met.

All the information on the applying entities is contained in Article 9 of the terms and conditions of the +Rural call.

Can a public entity access +Rural grants?

Public entities are excluded from the +Rural call.

Can projects be submitted through groups, collaboration agreements or consortia between various Third Sector entities?

In accordance with Article 11.3 of the General Subsidies Law 38/2003 of November 17, and in general, groups of third sector entities and/or social economy companies that, even if they do not have their own legal personality (as a group), are responsible for initiating or initiating and executing projects that are eligible under this call, may apply for the +Rural call, provided that the requirements of Article 9.1(d) of the terms and conditions are met. Among the most important requirements are the following:

  • All entities forming part of the group must have their own legal personality and be affiliated to the same federation or confederation, association or union of entities.
  • The group must be made up of no more than four entities, and each member must undertake to execute a minimum amount equivalent to €350,000.
  • All entities in the group must appoint a single representative and spokesperson with sufficient powers on behalf of each and every one of them to fulfill the obligations that correspond to the group as a whole as the beneficiary. The entity whose details appear on the application form will in all cases be ultimately responsible for carrying out the project and will assume the status of beneficiary, as well as acting as the point of contact with Fundación MAPFRE.
  • In all cases, applying entities and therefore potential beneficiaries must operate at the national or regional level, depending on their legal status.

Can entities that are part of federations/confederations apply?

In accordance with Article 11.2 of the General Subsidies Law 38/2003 of November 17, entities that are part of Federations or Confederations may apply provided that they individually meet all the requirements set out in the rules regarding their legal status, their capacity to act in at least one regional category, and the other administrative and economic requirements set out in the terms and conditions of the call.

In this case, the Federation/Confederation would be the beneficiary entity and therefore responsible for implementing the project under the terms provided, and for all obligations arising from the awarding of the grant. It will also receive 100% of the grant payments.

If they do not meet the requirements individually, they may participate as implementing entities in a project submitted by the federations/confederations to which they belong (Article 9, point 1.d), provided that these meet the requirements of the terms and conditions.

Geographical scope of projects

If an entity operates at the national level, is it necessary for the project to be carried out in all THREE regional categories, or would it be sufficient for the action to be carried out in ONE of these? If the obligation is to implement in all THREE regional categories, is there a minimum percentage of implementation in each of them?

For this call, it is not necessary for the applying entity to carry out the project in all three regional categories (more developed, in transition, and less developed), and it may act in only one regional category to be eligible for the call. However, it is recommended that the financial allocation for the call per region established in Article 2.2 and the provisions of Article 16.4 regarding the assessment process for projects be taken into account.

However, no minimum percentage of implementation per region is established.

Will actions carried out in the Canary Islands receive 85% funding, as it is an outermost region?

NO. Actions carried out in projects selected under the Social Inclusion, Child Protection and Fight against Poverty Program will receive 60% funding and will be included in the Regions in Transition group.

The 85% rate will only apply to specific regional programs in the Canary Islands.

Is it possible to obtain a list of municipalities that meet the rural criteria established in the call?

To identify rural populations that meet the conditions established by Law 45/2007 on sustainable rural development and to ensure that the data is as up to date as possible, the census data available from the INE (Spanish National Statistics Institute) as of December 31, 2022 is used as a reference, and the geographical area in m2 covered by the LAU – NUTS 2021 file (for Spain), available in the Eurostat database. By calculating the density (number of inhabitants/area in km2) and filtering by number of inhabitants, it is possible to identify the reference municipalities. Published in the “new information” section of the website: https://www.fundacionmapfre.org/en/european-social-funds-plus/latest-news-and-information/

Administrative and solvency requirements

Where can I find the declarative models established by Fundación MAPFRE that we must complete, sign, and upload as part of the administrative documentation?

They are available on the home screen of the Citizen Portal.

Pantallazo del Portal del ciudadano

What is the CANVAS model and what is it for?

The CANVAS model is a strategic tool that allows you to visualize and structure all the key components of a project in a clear and simple way. Its main usefulness lies in the fact that by grouping information in a visual and structured way, it facilitates an understanding of how these elements interact with each other and contribute to the success of the project.  Within the framework of this call, the CANVAS model will serve as a support for evaluating the project for which funding is requested. The following key elements must be taken into account:

  • All fields requesting information must be completed and the Fundación MAPFRE template available on the Citizen Portal must be used.
  • The information entered into CANVAS must match the information submitted in the application via the Citizen Portal.
  • Do not exceed the space allocated for the fields (these can be expanded upon in the report), with a limit of one sheet per project.

What happens if the documentation submitted regarding any of the administrative, financial, or technical requirements does not match the information provided on the application form?

In this case, the information provided in the form will PREVAIL. However, during the administrative verification process, the relevant corrections will be requested to resolve any discrepancies in content.

Can applications be processed in person?

The electronic processing of grants is mandatory at all stages of the procedure and must be carried out using the app made available to applicants, in accordance with the instructions and templates provided for this purpose on the Fundación MAPFRE website.

If inaccurate documentation is submitted, can it be corrected?

If the application forms are not duly completed or accompanied by the necessary documentation, the entity will be required to correct the information or provide the mandatory documents within a period of 10 working days, in accordance with Article 15.4 of the terms and conditions of the call.

If a Federation/Confederation submits an application for a grant for a project to be carried out by organizations affiliated to it, do the administrative and financial requirements have to be met independently by each of the implementing entities?

NO. The administrative and financial requirements will always be those corresponding to the applying entity, which is the beneficiary of the project, regardless of whether the implementation is carried out in part by entities affiliated to it.

Additionally, the applicant entity must include the following information both in the application system and through the required administrative documents for the project:

  1. Percentage of expenditure and implementation to be undertaken by each of the entities, their identification, and their individual income.
  2. An agreement must be signed between the beneficiary entity and the implementing member entities, setting out the terms of the collaboration, particularly with regard to the budget to be implemented, the results to be achieved, and the assumption of certain obligations such as separate accounting, document retention, or anything else that may be required to ensure the traceability of the implementation in audits.

The economic and financial solvency requirements “establish that the aggregate result (after taxes) for the year 2024 must be positive.” Is this an exclusionary requirement if it is not met?

The call establishes the requirement that the aggregate result (after taxes) for the year 2024 must be positive. This condition is necessary to be eligible for the project, so failure to meet this requirement will result in the application being rejected.

Economic regime

Is the total amount subsidized for the project pre-financed in full, or are the amounts distributed as follows: 30% upon formalization of the DECA; 30% upon justification of the initial 30% within a maximum of 12 months; and 40% upon final justification?

An initial advance payment of 30% of the aid granted is expected after the DECA has been formalized. Twelve months after the start of the project, the organizations must have submitted at least the justification for the first advance payment.

Once the beneficiary has submitted the supporting documentation for the expenditure actually incurred and charged to the first advance payment and Fundación MAPFRE has verified it, Fundación MAPFRE will make a second advance payment of the same percentage under the same conditions regarding justification and verification of expenditure as for the previous advance payment.

The final payment corresponding to the remaining 40% of the total cost of the project will be made once the completion of the project has been duly justified and the supporting documents for outstanding expenses have been provided, under the heading “reimbursement of outstanding expenses.”

If the project is carried out over a period of 12 months, an initial advance payment of 50% will be made, with the remaining 50% paid once Fundación MAPFRE has verified and approved the relevant documentation. A maximum period of six months from the start date is established for the financial justification of the first advance payment.

When submitting the final supporting account, must all costs be paid or can they be accrued and unpaid (e.g., extra payments if the program ends in July)?

The supporting account implies that all expenses are correctly accrued and paid.

Can end-of-contract compensation be charged as an eligible expense?

Compensation is an eligible expense, provided that the work performed is linked to the project co-financed by the ESF+ and the staff are assigned to the project on a full-time basis. If staff members are hired specifically to carry out the co-financed project during its implementation period, compensation would be an eligible expense.

If the staff have been employed by the entity for some time, the compensation would not be an eligible expense, or would only be eligible in proportion to the time they have been working on the project co-financed by the ESF+. If the staff are assigned less than 100% of their time, only the corresponding portion should be allocated.

Are there salary caps for allocating personnel expenses?

The salary bands imposed in the sectoral agreements for each of the categories of personnel allocated to the project must be respected.

Is it mandatory to hire new staff for the project, or can existing staff be assigned to the project on a full-time or part-time basis?

There is no obligation to hire new staff. Both in the case of new staff and existing staff who will be involved in the project, there must always be documentation justifying the time dedicated to the project.

Can outsourced services be provided by freelancers or companies?

Yes, outsourcers can be either self-employed workers/freelancers or companies, provided that the requirements established in the +Rural call on subcontracting are met.

For outsourced services, personnel costs may be considered direct personnel costs when the invoice issued by the service provider clearly separates the cost of the personnel providing the service.

Invoices must expressly indicate the service with the project being implemented.

In terms of the simplified cost option on which the project expenses will be justified, the terms and conditions of the call for applications include two possible options. Does the entity decide which of the two options will be applied, or does Fundación MAPFRE?

The applicant entity may express its preference for one of the two Simplified Cost Options (fixed-rate financing of up to 40% of the remaining costs of the project/direct personnel costs or fixed-rate financing of up to 15% of indirect costs/direct personnel costs), provided that, in accordance with the cost structure presented through the application system and the Excel budget that must be attached to the funding application, it is feasible to choose one of the two options proposed. Ultimately, after analyzing the budget for the project and its corresponding cost structure, Fundación MAPFRE will make the final decision about the simplified cost options to be applied and the fixed rate to be used. This decision will be explicitly included in the final resolution and will appear in the DECA.

Article 21. Point 3. Section b) indicates as an eligible expense in point vi. “Housing refurbishment expenses.” Does this refer to masonry and utility renovation expenses? Could the refurbishment expenses for a “residential center” instead of a home also be included?

No, the expenses referred to in this point are expressly for minor home adaptations.

These expenses are eligible if they constitute repair or refurbishment costs to make homes more accessible and adapted to the dependent person’s situation (ramps and/or replacement of bathtubs with shower trays).

Above all, the adaptation must not increase the value of the property. These expressly stated expenses are usually small and we consider that they do not increase the value of the investment.

When is the grant paid?

An initial advance payment of 30% of the grant awarded will be made by Fundación MAPFRE after the DECA has been formalized. The payment of this amount will be made within a maximum period of 10 business days from the date on which the DECA, duly signed by the beneficiary entity, is received, by bank transfer to the account indicated by the beneficiary.

Once the beneficiary has submitted the supporting documentation for the expenditure actually incurred and charged to the first advance payment, and Fundación MAPFRE has verified it, Fundación MAPFRE will make a second advance payment of the same percentage and under the same conditions regarding justification and verification of expenditure as the previous advance payment. Twelve months after the start of the project, the organizations must have submitted at least the justification for the first advance payment.

The final payment, corresponding to the remaining 40% of the total amount of the project, will be made once the completion of the project has been duly justified and, where applicable, the supporting documents for the outstanding expenditure have been submitted.

If the project is carried out over a period of 12 months, an initial advance payment of 50% will be made, with the remaining 50% being paid once Fundación MAPFRE has verified and approved the relevant documentation. A maximum period of six months from the start date is established for the financial justification of the first advance payment.

The payment of the amounts indicated in the previous points in this article will be made within a maximum period of 10 working days from the date on which the Foundation notifies the beneficiary entity of its validation of the justifying documentation. Subsequent payments will, in all cases, be subject to the beneficiary entity submitting certificates proving that it is up to date with its payments to the Spanish Social Security (TGSS) and the Spanish Tax Agency (AEAT).

Is this grant compatible with other aid?

Not for the same project that is being financed under the Fundación MAPFRE +Rural grants. Projects financed with grants from the +Rural call for proposals must guarantee that there is no double financing of the expenditure with other Community or national schemes, or with other European Social Fund programming periods.

Selection criteria

The rules specify that the selected projects will receive 100% of the aid requested, but Article 17.5 states that the amounts allocated may be less than the aid requested. Is this not contradictory?

NO. Initially, the aid granted will be 100% of the amounts requested, until the €18 million has been exhausted.

Amounts other than those requested may be proposed in three cases:

  • The proposal submitted is inefficient in comparison with other similar proposals in terms of implementation costs/results. A reduction in costs is proposed without changing the scope of the project.
  • When the allocation of a smaller amount allows new projects to be included in the priority list, in order to use up the funds available under the call.
  • If the full €18 million cannot be granted, in order to use up the remaining funds, it is proposed that the scope of grants be reduced for applicants based on their efficiency, with the project being reformulated accordingly.

How are grant applications assessed?

Applications will be assessed in line with the project validation and selection process described in the terms and conditions of the call, and in accordance with the mandatory selection and assessment criteria set out in Annex IV of the call.

CITIZEN PORTAL APP

Citizen Portal

How can I access the citizen portal to fill out the application form? How can a user register to apply using the USERNAME AND PASSWORD option? Which digital certificates are accepted?

You can access the citizen portal via the following link https://fundacionmapfre.interpublica.com/ 

The first time you access the portal, you must use a digital certificate issued by the legal representative. Only certificates issued by the authorised certification bodies listed on the Ministry of Economic Affairs and Digital Transformation website – Trusted list of qualified electronic service providers (mineco.gob.es) of the Spanish Ministry of Economic Affairs and Digital Transformation (Website of the Ministry of Economic Affairs and Digital Transformation – Trusted list of qualified electronic service providers (mineco.gob.es)).

Important: you must have installed and updated the latest version of the Autofirma electronic signature app (Firma Portal – Downloads (firmaelectronica.gob.es)).

You can also check if the certificate works at  Verify Status – Site (fnmt.gob.es).

More information on this can be found on page 7 of the user guide: https://www.fundacionmapfre.org/media/fondo-social-europeo/guia-del-solicitante-v1.pdf

What are the minimum technical requirements for accessing the Citizen Portal?

The necessary operating systems are Microsoft Windows 7 or above and/or supported directly in 7, 8, 8.1, and 10.

The Internet browsers supported by the @firma platform of the Spanish General State Authorities are: Mozilla Firefox, Google Chrome, Microsoft Edge. We recommend that you update them to the latest version.

Autofirma. You must have the latest version of the Autofirma electronic signature app installed and updated.

How do I get the necessary username and password?

By accessing the app enabled for the electronic processing of funding applications, which will be available in the ESF+ section of the Fundación MAPRE website https://www.fundacionmapfre.org/en/european-social-funds-plus/call-for-rural-grants/.

Cofinanciado por la Unión Europea
Ministerio de trabajo y economía social
Fondos Europeos
Fundación MAPFRE