Under the auspices of their collaboration agreement, Fundación MAPFRE and Fundación CNSE, the foundation for the elimination of communication barriers, continue to work closely together on actions to encourage the participation of deaf people in artistic and cultural activities.
One way in which we strive to strengthen these ties is by offering exhibition tours for the deaf and hard of hearing at our Recoletos and Bárbara de Braganza halls in Madrid.
All of these activities are free of charge and conducted for a maximum of 15 people. The group is accompanied by experienced specialist guides who have a voice amplifier so that they can also address the needs of people with some hearing. An official Spanish sign language interpreter from Fundación CNSE also assists with the tour, specifically to liaise between the group members and the guide. Tours last approximately one hour. To sign up for a tour for the deaf or hard of hearing, please call 91 581 61 00 at least 24 hours in advance. This can also be done by means of this form.
At the Recoletos Hall we also offer sign language guides. These are portable multimedia devices equipped with a screen that plays a video in which a selection of the most prominent works in the exhibition are explained using sign language and subtitles.
These guides can be requested free of charge at the audio guide desk.
The hall at Bárbara de Braganza 13 comprises two floors: floor 0 and floor -1.
The disabled entrance is a double-leaf door, 1.80 m wide, permitting easy access for all wheelchairs.
On Floor 0 there is an adapted bathroom, indicated with the International Symbol of Access (ISA), for the exclusive use of people with a disability.
We strive continuously to make our halls as accessible as possible!
The Culture Area of Fundación MAPFRE is committed to ensuring greater accessibility to our activities. Fundación ONCE (National Organization of the Blind in Spain) has been working with us since 2010, helping us to improve the accessibility of our exhibitions and providing us with editions in Braille.
Guide dogs and assistance dogs , duly accredited, are allowed in our halls.